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Tenants Information

Tenants Information

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At the start of your Tenancy

Carefully read your Tenancy agreement

This is a legal contract drawn up by Urban Habitat that sets out your rights and responsibilities, and the rights and responsibilities of your Landlord. It says how much rent you should pay, what repairs the Landlord must do and the rules for when your tenancy comes to an end. Carefully read and make sure that you understand the Tenancy agreement before you sign it.

Administrative deposit

After you have found your new home, we require an email stating your interest this the property, the date you wish to move in, name and contact details of all occupants and if requested, any changes you would like the landlord to make, We will in return write to you with acknowledgement of your offer and provide you with our client account details to deposit a reservation fee into. Once an offer has been accepted by a Landlord, it is normal for the prospective tenant to place a small deposit with Urban Habitat (normally the equivalent of one or two weeks rent) as a sign of their good intent. If your offer is not accepted you will be returned the full amount by bank transfer. 

The fee for all new lettings is £425 for the first tenant, plus £100 for each extra tenant. This includes administration fees, reference checks, utilities management and your Tenancy Agreement.


Urban Habitat uses a professional tenant referencing service to help confirm your ability to meet the rental commitment. It is always best to be honest when you complete the reference form as they are cross-referenced with other information sources. Once your references have been approved, we will send you confirmation of this and process your Assured Shorthold Tenancy agreement

Initial payments

The initial payment will consist of a non- refundable Rent Guaranteed Insurance Deposit which, depending on the cover you choose, starts at 1 weeks rent, plus your first month's rent 48 hours before the start of the tenancy.

Other Payments

Near the end of your tenancy, we may offer you the option to renew for a further period of 6-12months. The fee for renewing your contract is £300 and includes referencing checks, administration and issuing your new Assured Shorthold Tenancy Agreement.

Inventory check-in

The inventory is a full and detailed report of the furniture, contents and state of repair of the property on the day that you move in. At the check-in, we will take readings of gas and electricity. Make sure to check the boiler, also, consider taking photos for evidence and to avoid any unnecessary disagreement at a later stage. 

We will advise you who will be responsible for the day to day management of the property and provide you with the relevant contact details.

Tenants’ responsibilities


You are responsible for the gas, electricity, water rates, telephone, TV licence and council tax for the duration of the tenancy. Where Urban Habitat are managing the property we will contact the utility companies (apart from British Telecom, TV licencing and any media suppliers) on your behalf however you should also contact the suppliers to make sure this has been done.


Rent is normally payable monthly or quarterly in advance to Urban Habitat.